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yesterday
I applied for the student discount more than a month ago, after painful machinations (my college was not on the drop-down list, so I had to submit all kinds of documentations as proof of being a student) i went through, or so i thought, last week i was charged the usual $10, i contacted support (another painful process since all they want to do is refer you to "the community" for answers) i got 2 e-mails from 2 different individuals, last one said the discount had been applied to my account....not true!!!! I keep replying to that one individual and i get no response at all!!! so infuriating!!!! I am so sick and tired of big companies treating their CUSTOMERS like crap, WE ARE THE ONES THAT MADE YOU BIG!!!!!!SHOW US SOME RESPECT!!!!!!
Hey there! Sorry to hear you're having trouble here. Do you have a case # that I can use to have one of the moderators track down your case?
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