Can't cancel recurring payment - button seems to redirect til account

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Can't cancel recurring payment - button seems to redirect til account

Newbie

Please do something - I have tried everything. It will charge 22. feb...

How come such SIMPLE things do not work?! I am PAYING for this **bleep**!!!!

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Re: Can't cancel recurring payment - button seems to redirect til account

Community Legend

Hey! Welcome to the community 🙂 

 

It is amazingly easy to cancel your subscription, just head to your subscription management page and select "Continue to Cancellation Page" at the bottom. Once you have done that, and gone the whole way through to the confirmation screen, you will be redirected back to your account overview and your subscription status should say something along the lines of "Your Premium subscription will end on 22/02/2013". It is worth noting that your account will not revert to free straight away, it will remain on premium for all of the days which you have already paid for.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Can't cancel recurring payment - button seems to redirect til account

Newbie

for the love of god, how do I cancel the RECURRING PAYMENT? I don't want to cancel the subscription yet. I want to prevent it from making me pay next month without having to cancel that particular day. Please help.

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