Canceling subscription

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Canceling subscription

Newbie

The help site says to go to Account and click Options but there is no option button there to cancel.  What's up?

7 Replies
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Re: Canceling subscription

Community Legend

Hi, and welcome to the community!

Just to confirm, to cancel, follow these steps:

 

1) Go to this link.

2) At the bottom of the page under 'Manage your subscription' click on 'View your options'.

3) You should be at a 'thinking of leaving?' page. Scroll to the bottom, and click on 'click here to continue to the cancellation page'.

4) You can cancel from there.

 

Anthony 🙂

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Re: Canceling subscription

Community Legend

The missing link 🙂

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Re: Canceling subscription

Community Legend

@jwylot wrote:

The missing link 🙂


Thanks, can't have been very awake when I forgot to put that link in 😉

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
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Re: Canceling subscription

Community Legend

No worries 🙂

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Re: Canceling subscription

Regular

there is no manage your subscription opion on the bottom of the page as suggested

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Re: Canceling subscription

Spotify Legend

Hey susanmclaughlin,

 

If you're unable to find the option, feel free to contact us at spoti.fi/1eqFoF1. We'll be able to cancel it for you from there. 

Re: Canceling subscription

Community Legend
Go here: https://www.spotify.com/account/subscription/

It is worth noting you won't have a cancel option if you have an active recurring premium or unlimited subscription. If you paid via gift card or have already cancelled your subscription you don't need to cancel, your account will revert to free once your current subscription period ends.

If you want to delete your account, follow the steps here:
http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleting-your-account/td-p/173950

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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