Discover weekly facebook profile picture issue

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Re: Discover weekly facebook profile picture issue

Newbie

same here

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Re: Discover weekly facebook profile picture issue

Newbie

How can this be so difficult? I don't use discover weekly playlist and like so many others I want to get rid of the picture.

 

Spotify come on...Apple Music might be the simple answer!! 

 

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Re: Discover weekly facebook profile picture issue

Newbie

I just get in contact with support. They made me to create a new account and carry everything (songs, followers, lists, premium rights..) to that new account and deleted the old one. They also gifted 6months of free premium too.

https://support.spotify.com/us/contact-spotify-support/

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Re: Discover weekly facebook profile picture issue

Casual Listener

I've been waiting a lot longer than 7 months and still no fix!!

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Re: Discover weekly facebook profile picture issue

Newbie
Same issue they only gave me 1 month though 😑 still beats having to look at my ex!
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Re: Discover weekly facebook profile picture issue

Regular

I've been having the same problem and tried every fix, nothing worked. Finally I installed the desktop version on a different PC (A PC that I've never used for Spotify), set my profile pic (Discover Weekly pic) on that PC and in about a day I noticed it changed on my other PC as well as my mobile devices!! I know not everyone has mulitple PC's to play around with but give it a shot if you can and post back.

 

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Re: Discover weekly facebook profile picture issue

Newbie

send a DM to @spotifycares on twitter and they can get everything changed over to a new account downside is you have to upgrade to premium again If you have that feature 

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Re: Discover weekly facebook profile picture issue

Newbie

Alex or someone

 

i changed the playlist photo on my computer. But on my smartphone, it sticks with the old photo. 

 

When can i expect things will synch up or what must I do? For my followers, they see which one?

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Re: Discover weekly facebook profile picture issue

user-removed
Not applicable

It is NOT solved at this time.

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Re: Discover weekly facebook profile picture issue

Casual Listener

My Facebook account is disconnected from my Spotify Account, actually I deleted my Facebook as well. I added a profile picture in my Spotify Account today and even after all this changes my Discover Weekly picture still being my old picture from Facebook Account.

 

Please help me, Support Team!

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