Finding Friends

[beardedcentaur]

Ok... I may be being dumb here, but I can't seem to

a) log in through FB

b) find friends who are on FB through Spotify.

I would quite like to follow / be followed by some friends, but right now I can't seem to find anyone I know!

Any help appreciated

Cheers x

[Jordi]

Hi there welcome to the community,

Are you able to find friends from the "Follow" item in the side menu?

[Peter__]

If you have a Spotify username style account what happens if you go to Edit/Spotify > Preferences > Social Network > Connect to Facebook?

[beardedcentaur]

Hi Jordi

If I click "Follow" I get "Most Played Artists" / "Tastemakers" etc and "Facebook Friends on Spotify". However, there's nobody listed there, despite me knowing for a fact there are multiple people on FB I am friends with who use Spotify...

[beardedcentaur]

Hi Peter

Apparently I am actually connected to FB. However, I can't sign in through FB, nor can I actually see anyone who's also a member.

It's as if there's a filter / block set up somewhere, despite me going through it and removing every issue I could find.

Oh well...

[Peter__]

Might be something the accounts team can look into in a little more detail if you drop them an email here:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.