Giftcard code invalid

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Giftcard code invalid

joris_s
Casual Listener

Giftcard cadeau gekregen van 30 euro doch is niet te activeren of te verzilveren

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Re: Giftcard code invalid

user-removed
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Hey there.

 

First of all sorry about this error.

 

Can you send details to Spotify using Contact form? They can help. http://www.spotify.com/about-us/contact/

 

Merry Christmas!

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Re: Giftcard code invalid

user-removed
Not applicable

Hey there.

 

First of all sorry about this error.

 

Can you send details to Spotify using Contact form? They can help. http://www.spotify.com/about-us/contact/

 

Merry Christmas!

Re: Giftcard code invalid

user-removed
Not applicable

I'm not sure if this is the case or not, but sometimes when a gift card is bought it is not activated at the time of checkout. Contact Spotify Support as suggested below and see if they can resolve this issue for you. If they are unable however, take the card back to where it was originally purchased with the receipt and see if they can activate the card for you. Good luck!

Re: Giftcard code invalid

joris_s
Casual Listener

Heb een giftcard cadeau gekregen doch deze is niet geactiveerd bij de aankoop. Valt daarom niet te verzilveren. Terugegaan naar de winkel waar deze is gekocht (AH). Aankoopbon is echter zoekgeraakt dus geen geld terug gekregen en ook door AH opnieuw niet kunnen activeren. Kan Spotify nog wat voor mij betekenen? Kan ik een telefoonbunmmer verkrijgen met het Spotifykantoor in Amsterdam?

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