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I have two accounts! One is not working as a premium account anymore!

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I have two accounts! One is not working as a premium account anymore!

Casual Listener

Hi!

 

Why have i lost my premium connection?

I paid for two accounts, but one of them suddenly turned two-day-trial..

I paid for premium account for both me and my gilfriend..

This is making me kind of pissed, because i use it dailly on my phone and PAID for it..

 

CBoy9

3 Replies

Re: I have two accounts! One is not working as a premium account anymore!

Community Legend

Hey! Welcome to the community 🙂 

 

Is your 48 hour trial still active? If so your normal subscription should activate automatically after that free trial ends if you have already subscribed. 


I would suggest you have a read at and try the steps outlined in this post if you are still having issues.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: I have two accounts! One is not working as a premium account anymore!

Casual Listener

Thanks!

Will wit untill trials over then.

Why can i access a trial subscription while premium already?

Isnt premium accounts suppose to be without ads?

An exicisting premium account clearly dont need a 48 hou premium trial 😉

Re: I have two accounts! One is not working as a premium account anymore!

Community Legend

I'm not sure, you get a 48 hour free trial when your account first logs in from a mobile device, sometimes since it can take a while for your subscription to sync across all your devices, if it hasn't quite reached your device yet, then the free trial gets activated. 

 

There is no adverts on the Premium or Unlimited subscriptions, are you seeing some? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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