Kenwood car stereo disconnection

Reply
1 person liked this

Kenwood car stereo disconnection

emilio_coniglio
Casual Listener

Hello,

 

my Kenwood DMX7017DABS can't more streaming. Please fix it, thank you.

6 Replies
1 person liked this

Re: Kenwood car stereo disconnection

emilio_coniglio
Casual Listener

Nothing new??

Re: Kenwood car stereo disconnection

Moderator
Moderator

Hey @emilio_coniglio.

 

Thanks for reaching out to us about this, and apologies for the delay! We're here to help.

 

Could you first provide us with the following information:

  • exact Spotify version
  • device and OS version?

Once we have all that, we'll be able to help you troubleshoot this further.

 

Thanks! We'll be looking out for your reply :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers

Re: Kenwood car stereo disconnection

emilio_coniglio
Casual Listener

Hello,

 

Device: Samsung A3 with Android 8

Spotify version: all the latest from November 

Headunit: Kenwood DMX7017DABS

Thank you

Re: Kenwood car stereo disconnection

Moderator
Moderator

Hey @emilio_coniglio.

 

Thanks for providing that info.

 

Could you make sure that your Spotify app is indeed on the latest version (8.4.90 as of January 21) and then see if the issue presents itself?

 

Thanks! We'll be looking out for your reply.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: Kenwood car stereo disconnection

emilio_coniglio
Casual Listener

Updated Spotify, now it works! I hope not temporarily!!

Thank you.

 

Re: Kenwood car stereo disconnection

Moderator
Moderator

Hey @emilio_coniglio.

 

Glad to hear it! It should be fixed for good now, but if you notice it playing up again, let us know.

 

Happy listening :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
SUGGESTED POSTS