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Lost all offline songs after restarted the device.


Lost all offline songs after restarted the device.

Not applicable

I'm currently using a Samsung Galaxy Note9. Been subscribed to Spotify for years. The few days ago, nearly a week, I have had been troubling with all of my offline songs saved to micro SD card. This happened when I got the last update from Google Play Store. The above mentioned issue happens all the time whenever I restarted my device, I checked the storage settings from Spotify, before and after I restart my device. From micro SD card as which offline songs saved to to device storage after I got the device restarted. Just to let you know, I had tried many ways like clear data and cache from Spotify, logged out from all offline devices, even reinstalled the app after I had done clear data and logged out from all offline devices. Unfortunately, it's still occurring the same issue. Help.