Maximum Volume (Samsung S10)

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Maximum Volume (Samsung S10)

edost
Casual Listener

Hello everbody,

 

I use Spotify because my kids use it every day (family account) . 

But I have a big problem. The volume is too low. I have everything done at my phone/headset but the volume is too low.

 

In the spotify settings I use the profile loud but nothing happen. No increase of the volume. No data saver mode or anything else all settings on very high.

 

Please help that a rock song sounds like a rock song.

 

Thank you.

 

Br 

 

Erik

 

 

 

3 Replies

Re: Maximum Volume (Samsung S10)

Moderator
Moderator

Hey @edost.

 

Thanks for posting about this in the Community :)

 

Do you mind providing us with a bit more info about this? Do you only have a problem with the volume when playing through Spotify (you can try playing something on YouTube and seeing if it's the same).

 

If so, when you try to turn the volume up on your phone, does it go up to the maximum, or does it only reach a certain amount? If you could send us a screenshot of how the volume bar appears, that would be great :)

 

Thanks! Looking forward to hearing back from you.

PeterModerator
 
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Re: Maximum Volume (Samsung S10)

edost
Casual Listener

Hello Peter,

 

thank you for your response. YouTube is louder than Spotify. 

 

Attached you can find the Screenshots.

 

Br 

 

Erik

 

Screenshot_20190530-182005_Spotify.jpg
Screenshot_20190530-181957_Spotify.jpg
Screenshot_20190530-182046_Adapt sound.jpg
Highlighted

Re: Maximum Volume (Samsung S10)

edost
Casual Listener

Further picture

 

Br 

 

Erik

Screenshot_20190530-182146_One UI Home.jpg
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