New account but Spotify don't want me to try the premium ( 30d)

[ElusDolympe]

Hi all, i'd just create my acc. I've seen a offer with 30 free days with spotify premium but when i'd click on this offer : You cannot get this offer because you already used it .. Just explain me 😄 .. Please

Thanks

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Have you already to tried to logout and login afterwards? Sometimes something simple as this already fixes the problem.

If that doesn't help, please try to; 

• Clear your browser's cache and cookies, and try it again. 
• Use the incognito/private mode of your browser and try it again.
• Use another browser or device. 

If it still doesn't work after these tips, let me know! 

It will be nice if you could send us a screenshot with the error you're getting.