Playlist Cover Not Updating

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Playlist Cover Not Updating

VladBusca
Music Fan

I have this issue on both free and premium accounts, using windows PC or laptop. I change the playlist cover with a new one but for some reason Spotify reverts to the old one.

 

8 Replies

Re: Playlist Cover Not Updating

Agustin6
Composer

Hello @VladBusca welcome to the community!!!!


Have you tried this?

- Download the app on your desktop, and open Spotify.
- Log in and do your thing.
- Pick any playlist you please and hover over the cover. Or in other words, find a playlist you want to customize the cover and put your mouse over the cover, do not click it because you will just be playing music.
- Next, there should be a pencil in the middle and click on that. A pop-up will show up. - First there is a box if you want to change your playlist name. The second box is titled, "Image" and it will have your original image, then on the bottom it will say, "CHOOSE YOUR IMAGE". You want to click that and find any images that you find appropriate for your playlist.
- I suggest thinking about what pictures you want to download or save before you do all of this because this saves you in the long run.
- Once you have selected an image from your file, click "open" and then your cover should be changed.
- On the right side of the pop up, it will say to give a description about your playlist. - -- You do not have to do this but it is helpful for other people to know what kind of music they are going to be listening to or just to express how this playlist makes you feel and so on.

<edit>

Highlighted

Re: Playlist Cover Not Updating

VladBusca
Music Fan

Hi Agustin. Are you teaching on how to upload a cover image on a playlist? Thanks, but I know that very well. My issue is that after ulpoading the new one, Spotify reverts my cover to the old one.

Re: Playlist Cover Not Updating

Rising Star 11 iustinr
Rising Star 11

Hi @VladBusca,


< moderator edit >

Make sure to try some basic troubleshooting such as adding a few songs to the playlist, remaking the playlist, and reinstalling Spotify before giving it a go again.

 

Also, are you having the same problem with all your playlists, or just a specific one? Some screenshots would help me to understand what is happening too.

Thank you

iustinrRising Star 11
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Note: I'm not a Spotify employee.

Re: Playlist Cover Not Updating

VladBusca
Music Fan

Hi guys. I really appreciate your input, but I'd need feedback only for people that experienced this and solve it somehow. I'm using Spotify for 9 years and updating playlists weekly. My thought was that maybe my cover images are two small or too big, tried all jpg sizes already. 1280x1280 or other as well (I've read somewhere that 1280 is optimal). Doesn't work.

 

Just to mention that after a day or two, the cover image is eventually displayed correctly. The issue is that I cannot wait one day after update to share in social media etc.

 

Here a movie with the issue, I hope I can paste the link here: https://youtu.be/hVGOAqSMpQ0

Re: Playlist Cover Not Updating

Rising Star 11 iustinr
Rising Star 11

Thanks for the video, it helps me understand the situation more clearly. 

I will recommend this issue to a specialist who will help you better.

Thank you for your patience and have a nice day.

<edit> 

iustinrRising Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Playlist Cover Not Updating

Moderator
Moderator

Hey there @VladBusca,

 

Thanks for posting and welcome to the community!

 

So we can better troubleshoot this, could you let us know if this only occurs in that particular device?

 

If so, please try first the following steps:

  • Restart your device
  • Log out and back in your account
  • Perform a clean reinstall of the app on that device by following the steps here

If that doesn't do the trick, you can also try create a new playlist with the same songs and see if the issue perists in that one as well. 

 

Let us know how you get on!

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: Playlist Cover Not Updating

VladBusca
Music Fan

Thanks. I had a separate and direct discussion with Spotify and it seems that the issue was solved somehow.

Re: Playlist Cover Not Updating

Rising Star 11 iustinr
Rising Star 11

Thanks for letting me know, although I didnt help too much. Dont hesitate to use the community if you have any other problems! Thank you, and have a nice day.

iustinrRising Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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