whenever i log in to spotify via facebook account on the downloaded version of spotify, the account name shows up as number and the account picture is blank. this just suddenly happened for no reason. is there any way to fix this?
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@user-removed - Sounds like your account has got disconnected from Facebook somehow. If you could get in touch with the customer services team directly using the online contact form they should be able to lend a hand to reset the link.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.