Hi all, my problem is that out of nowhere, the remote function on my Gear S3 smartwatch spotify app no longer works at all. The watch is connected to my Samsung S9 through bluetooth, and the remote worked perfectly fine up until last week when it simply stopped. Now all I get are error messages telling me to either open the app on my phone, or to connect via bluetooth; neither of those make sense, as the devices are already connected! The spotify Connect service seems to work fine between the devices; it's just the basic bluetooth remote that's faulty. When I attempt a remote connection, it DOES open the spotify app on my phone, but immediately afterwards I get the error messages. I can't find a trace of anyone else having this problem, so I'm stumped. I've tried reinstalling the apps on both devices, I've tried hard resetting the watch, I've even tried using a spotify test account. Same result every time, being nothing. Anyone have a clue what this gremlin is?
Solved! Go to Solution.
Solution is already described and works, see here https://community.spotify.com/t5/Android/Gear-S3-remote-issues/td-p/4616868. My comment with "how to" got deleted and god knows why but google how to rollback to an older version and you'll be ok. Atm you won't get any help from the Spotify guys.
The only problem left for me is if I have WiFi active on my phone I can't remote connect. As soon as I turn it off it connects automaticly.
I linked the same solution, apparently nobody noticed? Well, I shrunk the link in the "here" text, so maybe it was easy to miss.