Spotify thinks I'm offline unless I use VPN

Reply

Spotify thinks I'm offline unless I use VPN

MarcusX
Regular

I'm having a strange issue right now. I've been using Spotify without any problems on my PC, iPad and Android phone until a couple of days ago. It's still fine on my Android phone but on the PC and iPad app, it thinks I'm constantly offline and won't let me connect. On both of them, I'm using my work or home wifi (just like on my Android phone) and there definitely aren't any issues with my internet.

 

Strangely, I can't even access the Spotify website in my browser, but only when the URL begins with Spotify (eg. spotify.com or spotify.com/au/download/windows). There is no problem accessing community.spotify.com for example. I tried to access it in Chrome, IE, Edge and all the same problems. My main browser is Chrome and have even cleared all the cache and cookies etc. but still the same thing.

 

The only way I found a workaround is if I used a VPN. Then the PC and iPad apps (as well as accessing Spotify.com in my browser) would function normally. Does anyone have any idea what the issue is? I'm presuming it's got something to do with my firewall but it was working fine until a couple of days ago and I can't imagine why it's happening in both my home and work network. Also doesn't explain why my Android phone isn't affected if it's something to do with my network's firewall.

2 Replies

Re: Spotify thinks I'm offline unless I use VPN

MarcusX
Regular

No one knows anything about this? Not even Spotify support staff? What am I paying for then each month?

Re: Spotify thinks I'm offline unless I use VPN

AyuFib5
Newbie

My spotify also has the same issue. It happened a few days ago and I tried all the things I know but nothing works :(

SUGGESTED POSTS