Stranges voices/ads playing during songs and while spotify is in the background

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Stranges voices/ads playing during songs and while spotify is in the background

Kaitydid2014
Casual Listener

Hello!

Kinda new here, and while I do use the free version & do realise that there will be the occasional ad between songs- this is just strange!

I'm hearing voices...seriously. Short snippets of talking of what some sound like "how to" insurance videos, college interests, and other weird "hello I'm blahblahblah from such&such." These play DURING the song and in the background while spotify is not even playing.

It was guite embarrasing when I tried to play netlfix for a group of people and someone starts talking about their thigh liposuction in the background O.o. 

Has this been happening to anyone else? Or is this just the norm for the free version? Ive had it for a few months and this started a couple of weeks ago. Thanks in advance!!!

-Kaity

 

14 Replies

Re: Stranges voices/ads playing during songs and while spotify is in the background

Peter__
Community Legend

Hey Kaity! Welcome to the community :) 

 

I havent't seen any other reports of this behaviour here on the community, so its definitely strange. If they are playing when Spotify is not, it is possible its a flash advert somewhere, but are you 100% sure its coming from Spotify? 

 

I would suggest you try a quick clean reinstallation of the client and see if that fixes it.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Stranges voices/ads playing during songs and while spotify is in the background

Pian0_135
Casual Listener

This has been happening to me too and it's extremely frustrating. I also am just a free user- but along with the ads inbetween songs, these random video ads will play over my songs and the only way to turn them off is to click on them. I understand that's whole point of an ad, but why use Spotify if I can't listen to the music? 

 

Also, I'm experiencing what you said where the ad plays even if I'm not using Spotify...not cool!

 

I tried a reinstall and that hasn't helped...if there's anything else I can try please let me know! 

Re: Stranges voices/ads playing during songs and while spotify is in the background

Kaitydid2014
Casual Listener

Hi Pian0_135,

Sorry I never closed or wrote the answer to my topic.

 

So here's what happened with mine,

It turned out that I had a nasty virus that was a combo of a google redirect and another that caused those strange background radio shows and ad sounds.

I had to take it to an IT guy, and he practically had to restore my whole computer to it's factury beginings.

 

So we may or may not be having the same issue.

But mine is resolved now, & it didn't have anything to do with spotify.

Hope it helped rule out something!

Definitely get an expert if you notice the sounds when you turn you computer on, and you know for certain that nothing else is running in the background that you pulled up. It certainly was creepy.

-Kaity

Re: Stranges voices/ads playing during songs and while spotify is in the background

Peter__
Community Legend
@Pian0_135 - As far as I know there should not be any banner ads in Spotify that auto-play sound. What company was it advertising?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Stranges voices/ads playing during songs and while spotify is in the background

Pian0_135
Casual Listener

@Peter wrote:
@Pian0_135 - As far as I know there should not be any banner ads in Spotify that auto-play sound. What company was it advertising?

 

All banner ads that play have no option to turn the sound off.  The only way to get them to stop is to click on them, and even then some would continue to play over the song. I can't name them all, but right now the ad that just came on over my song was one for "Catch-Phrase" and clicking on the banner didn't stop the ad. ( I get a Toyota Camry ad a lot too). It probably is something on my end then. I guess for now I'll just have to listen online and let AdBlock do it's thing.

 

Thanks for  the suggestions guys!

 

Re: Stranges voices/ads playing during songs and while spotify is in the background

darrencoz
Newbie

I had the same problemGenerateur de credits fifa 15

Re: Stranges voices/ads playing during songs and while spotify is in the background

UnkerWill
Casual Listener

I have a similar problem too. I can hear another song playing in the background on and off. It is definitely coming from Spotify because I don't experience any of this kind on iTune or YouTube.

Re: Stranges voices/ads playing during songs and while spotify is in the background

kh0248
Newbie

I'm also experiencing this! It sounds like I'm picking up a police radio scanner or something along those lines? It happens occasionally when songs are playing, but never when a song is paused. Definitely creepy. 

 

Note: I do use the web player (not the app), but I have the premium/ad-free version. 

Re: Stranges voices/ads playing during songs and while spotify is in the background

kidflashray
Newbie

I am having the same problem with a file called textiles.exe constantly and randomly playing ads very loud when I am least expecting it. this also happens when all tabs are closed. I have deleted Spotify and it still does it. In fact, it's playing an ad in my ear as I'm typing this.this wasn't a problem until I downloaded Spotify. my computer isn't allowing me to delete this file either so I hear this all the time now. It's becoming very annoying and I can't enjoy my life of gaming. And I'm not as interested in downloading it again. I have it on a different device. All I ask is that you would help me.

I am using the ad-free version.

 

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