connection problems

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connection problems

luuringen
Newbie

I´m not able to view "what´s new" and "top lists" on my Iphone, even though my premium account seems to be in order. When I log in with another account, there is no problems of this sort. What may I do?

 

Thanks for all help...

3 Replies

Re: connection problems

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

Can you try all of the troubleshooting steps in the iOS troubleshooting guide and see if that helps? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: connection problems

chuckduane
Casual Listener

I'm on a premium free trial but I can't interface with Sonos. I get a message that says,"Login info is invalid" but there is no window to reenter the login info. Help!

Re: connection problems

Peter__
Community Legend

@chuckduane wrote:

I'm on a premium free trial but I can't interface with Sonos. I get a message that says,"Login info is invalid" but there is no window to reenter the login info. Help!


Hey! Welcome to the community 🙂 

 

You normally need to change the login details somewhere in the Sonos settings, if not try removing and then readding the Spotify service. 

If you normally log into Spotify using Facebook, you will need to set a device password and retrieve your Spotify username, see this help page for full details 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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