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simple question.

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simple question.

Regular

i have goine to this page : https://www.spotify.com/nz/download/windows/   anc clicked the download link as well as the restart download link. nothing works.

 

I am on fibre, 100/50, all other sites working well. Its not my firewall or an issue with my browser. The request is not being honoured by the spotify web server.

 

Coz I'm a clever begger I founds an alternative download link and went direct.

 

Now the queston. In the process of trying to find solutions i have been coimpletely unable to find a single link to contact spotify direct for help. Why would I go premium with a business you cant contact acocunts, support or sales driectly bnut have to rely on community support? seems like a glaring gap in a professional, fee charging, service oriented organisation.

 

Shane

 

 

 

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Re: simple question.

Community Legend

Hi there @vbconz and welcome to the community!

 

The link for support is right on the Spotify home page - https://www.spotify.com/us/about-us/contact/contact-spotify-support/. The reason that it's not prominently posted within the forum is the fact that we have a group of community super-users (Rising Stars and Rock Stars) who are able to assist with the usage type questions. 

 

I hope that answer helps! I understand if that wasn't the answer you were hoping for, but I promise you there IS a method behind the madness 🙂 

 

Cheers!



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Re: simple question.

Community Legend

Hi there @vbconz and welcome to the community!

 

The link for support is right on the Spotify home page - https://www.spotify.com/us/about-us/contact/contact-spotify-support/. The reason that it's not prominently posted within the forum is the fact that we have a group of community super-users (Rising Stars and Rock Stars) who are able to assist with the usage type questions. 

 

I hope that answer helps! I understand if that wasn't the answer you were hoping for, but I promise you there IS a method behind the madness 🙂 

 

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


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Re: simple question.

Community Legend

Can you grab the installer directly from here (just wondering for my own curiousity!)?

http://download.spotify.com/Spotify%20Installer.exe

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: simple question.

Regular

Yes

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Re: simple question.

Regular

they have now removed that page: It now says:

Shh! This page is sleeping.

Or the link may be broken. Or we've taken the page down. Please take your pick.

Try these. We're pretty sure they work.

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Re: simple question.

Community Legend
Still working here, not sure what is going on!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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