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Spotify Free Changes: 5 Play Limit

[ Edited ]

We’ve got some news for all you Spotify Free users. From today, for those of you who’ve been free users for more than 6 months, you can play your favorite songs as many times as you like, for up to ten hours a month.


No more 5 play-per-song limit for all markets except France. Just unparalleled access to every one of Spotify’s 16 million songs at any time, and all for free.


Of course, for new users who’ve been using Spotify for less than 6 months, this change won’t affect you. You can already listen to whatever music you want, for as long as you like.


For our more seasoned users, you’ll still get 10 hours of free music every single month. Any tracks that you’d lost access to will once again be available for your listening pleasure.


If you're in France, we understand this may feel a bit unfair. Our agreements with the labels differ from market to market. We’re working hard to bring these improvements to the entire service, so watch this space.


We’re proud to have made the best music service on the planet even better. As always, thanks for listening.

 

[Update - 19.3.2013]

 

We’ve got some mighty fine news for all Spotify Free users in the U.K. From today, there’s no more 5 play-per-song limit. You can listen to your favourite songs as many times as you like.

 

That’s right, no more greyed-out songs. The tracks that you couldn’t listen to before will once again be available for your listening pleasure.

 

Of course, if you’ve been using Spotify for less than 6 months, this change won’t affect you. You can already listen to whatever you want, as often as you like.

 

[Update - 4.6.2013] 

 

We’ve got some mighty fine news for all Spotify Free users. From today, there’s no more 5 play-per-song limit even for folks using Spotify in France. You can listen to your favourite songs as many times as you like. Enjoy!

 

Music Lover
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Registered: ‎31-03-2012

Re: Spotify Free Changes: 5 Play Limit

Do these changes apply to the mobile side of Spotify too? I was pleasantly suprised that I could once again use Spotify without a subscription and it works great on my desktop but for mobile, the 5-play limit still applies?

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Re: Spotify Free Changes: 5 Play Limit

[ Edited ]

Hi Chumppi- You've always been able to use Spotify on your desktop without a subscription. There's just a 10 hour limit for Free users after the first 6 months.

 

The difference is now you can play tracks as many times as you'd like within your 10 hours. No more cap after 5 plays.

 

As far as the mobile goes, a Premium subscription is still needed. If you'd like to upgrade just head over to your subscription page.

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Re: Spotify Free Changes: 5 Play Limit

Counta - Thanks for those kind words. The limit certainly wasn't to push users towards a subscription. It was initially needed so we could offer the free service in the long run. We really are incredibly pleased the limit has been lifted for so many.
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Community Legend
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Re: Spotify Free Changes: 5 Play Limit

What Sam means, but is too afraid to say for fear of rocking the boat in the fractious relationship between the record labels and Spotify, is that the record labels made them do it. Specifically the record labels in the US ahead of Spotify's launch there, which is ironic since US users have never been subjected to these limits and still aren't subjected to the 10 hour limit imposed on European users of the free service.

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Chosen by topic author Rorey
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Re: Spotify Free Changes: 5 Play Limit

[ Edited ]

>> my Spotify account has only just introduced itself to this 5 play rule thing, out of nowhere

 

In the markets where we have to have limits for Spotify Free, there are no limits in place for the first 6 months.

 

>> You're going to lose a lot of users over this stupid play count thing and the amount of hours availible

 

We would love to be able to remove the 5 play limit for Spotify Free in the UK and France too, but we first need the agreement of the record labels in those markets. We mentioned this in the original post on this thread:

 

If you're in the U.K. or France, we understand this may feel a bit unfair. Our agreements with the labels differ from market to market. We’re working hard to bring these improvements to the entire service, so watch this space.

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Music Lover
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Registered: ‎16-05-2012

Re: Spotify Free Changes: 5 Play Limit

Haha fair enough, I won't argue with that ;)

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Chosen by TheDetective (Regular)
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Re: Spotify Free Changes: 5 Play Limit

[ Edited ]

It's not a case of the website explicitly stating that there are no limits in the US, it's more a case of what it doesn't say.

 

If we compare the Account FAQ pages from different countries...

 

In the UK the following page https://www.spotify.com/uk/help/faq/account has a section headed "How much music can I play with Spotify Free?" in this section it states...

When you create your Spotify account, for the first six months, you will have unlimited streaming with Spotify Free. After these first six months some limitations apply.

How much music you can stream Starting with 10 hours, your account will then receive a 2.5 hour streaming allocation each week. Any time that you do not use in that week is saved up. Your streaming time can be saved up in this way to a total of 10 hours. Streaming time is added to your account each week, on the same day of the week that you created your Spotify account, and at approximately the same time of day. There is also a limitation for each individual track*. You will be able to stream each track 5 times in total. The track play count is not reset each week. * If the same recording is available on another album you will be able to stream that track 5 times as well.

 

The same page in Sweden https://www.spotify.com/se/help/faq/account also has a section headed "How much music can I play with Spotify Free?" but it's slightly different (the 5 plays limit has been removed)...

When you create your Spotify account, for the first six months, you will have unlimited streaming with Spotify Free. After these first six months some limitations apply.

How much music you can stream Starting with 10 hours, your account will then receive a 2.5 hour streaming allocation each week. Any time that you do not use in that week is saved up. Your streaming time can be saved up in this way to a total of 10 hours. Streaming time is added to your account each week, on the same day of the week that you created your Spotify account, and at approximately the same time of day.

 

While the same page in the US https://www.spotify.com/us/help/faq/account doesn't even have a section headed "How much music can I play with Spotify Free?" because, presumably, there are no limits in the US.

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Chosen by pure1 (Music Fan)
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Re: Spotify Free Changes: 5 Play Limit


pure1 wrote:

Well after reading all this, I know know that I have 6 months before I am more or less forced to go back to groveshark and youtube. Please sort this quickly spotify.


This is down to the record labels not Spotify unfortunately. 

If you want to support artists and remove the limits and adverts, then you could always subscribe. 

 

Peter

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All Replies
Community Legend
Posts: 7,451
Registered: ‎06-02-2012

Re: Spotify Free Changes: 5 Play Limit

I am happy to say that I am a Premium user since December 2010!

Spotify Premium for music listening, user since April 2009. 100M cable modem and 1M mobile network.
Music Lover
Posts: 1
Registered: ‎31-03-2012

Re: Spotify Free Changes: 5 Play Limit

Do these changes apply to the mobile side of Spotify too? I was pleasantly suprised that I could once again use Spotify without a subscription and it works great on my desktop but for mobile, the 5-play limit still applies?

Community Manager
Posts: 7,199
Registered: ‎20-01-2012
One thousand kudos. That's a ton!
Thanks for taking part in the Spotify Community this week, as we celebrate its third anniversary!
Admit it; you're a professional support specialist, aren't you?!
You must be helping a lot of people.

Re: Spotify Free Changes: 5 Play Limit

[ Edited ]

Hi Chumppi- You've always been able to use Spotify on your desktop without a subscription. There's just a 10 hour limit for Free users after the first 6 months.

 

The difference is now you can play tracks as many times as you'd like within your 10 hours. No more cap after 5 plays.

 

As far as the mobile goes, a Premium subscription is still needed. If you'd like to upgrade just head over to your subscription page.

Regular
Posts: 0
Registered: ‎04-04-2012

Re: Spotify Free Changes: 5 Play Limit

As a frequent user of Spotify, I thank you for the removal of the 5 play limit. There are probably thousands of people who feel the same, but don't have the time (or are simply to lazy) to thank you for getting rid of this highly irritable limit. So on the behalf of about ALL the people I know; thanks.

 

Why did you get the limit in the first place? Was it just to (force)push us into Spotify Premium?

 

 

Moderator
Moderator
Posts: 4,987
Registered: ‎19-01-2012

Re: Spotify Free Changes: 5 Play Limit

Counta - Thanks for those kind words. The limit certainly wasn't to push users towards a subscription. It was initially needed so we could offer the free service in the long run. We really are incredibly pleased the limit has been lifted for so many.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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Community Legend
Posts: 466
Registered: ‎06-02-2012

Re: Spotify Free Changes: 5 Play Limit

What Sam means, but is too afraid to say for fear of rocking the boat in the fractious relationship between the record labels and Spotify, is that the record labels made them do it. Specifically the record labels in the US ahead of Spotify's launch there, which is ironic since US users have never been subjected to these limits and still aren't subjected to the 10 hour limit imposed on European users of the free service.
Garage Band
Posts: 50
Registered: ‎15-02-2012

Re: Spotify Free Changes: 5 Play Limit

Does anyone know why the Uk is stuck with the 5 play limit

Singer
Posts: 305
Registered: ‎16-02-2012

Re: Spotify Free Changes: 5 Play Limit

princessgleek:  That is referred to in the first post on this topic.  Unfortunately, licensing differs from region to region, so at this time, Spotify is unable to lift that restriction.  As soon as a new agreement can be reached between the record labels and Spotify, I'm sure they will lift that restriction as soon as they can.  But for now, the licensing agreements in place with the labels will not allow Spotify to lift that restriction.

Garage Band
Posts: 50
Registered: ‎15-02-2012

Re: Spotify Free Changes: 5 Play Limit

oh I know the reason, what I don't know is why licencing is so strict in the UK compared to other countries, why would a label allow people to do one thing in the US and not in the UK, the Uk are in the dark ages when it comes to streaming music

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