We are aware that some folks are not seeing all the tunes they were expecting to find in their 2019 Wrapped playlists.
There are a couple of reasons why you may be seeing unexpected content on Your Top Songs 2019, for example:
If you listen with friends
If you leave Spotify playing in the background without noticing what's currently playing
If you've left your account playing during a party and people have added tracks to the queue
If you use the sleep timer or alarm feature
If you have a household with a smart speaker that's connected to Spotify and multiple people from your home play music from it
If you've listened to recommended songs through Autoplay or Discover Weekly
If our Customer Support team helped transfer your data to a new account, your listening history will have been reset
On Android, Wrapped stories are cached. This means that if someone views their stories, logs out, and then another user logs in on the same device/app, they'll see the first user's Wrapped stories
Further, the 'Best of the Decade for You' playlist should be tuned to your tastes. It’s based on your listening habits, but may contain some tracks we think you’ll like too.
While we’re unable to update your stats or playlists since it’s based on your account's listening history, rest assured that we're passing feedback along to the right teams. We'll be working on improving the experience for next year.