Announcements
Subscription
Why has my Premium subscription changed to free?
What is Soundtrap?
How does the 1-Month Free Premium offer work?
How does Premium Family work?
What is Premium Duo and how does it work?
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Troubleshooting
Why am I having connection issues?
How do I stop Spotify from showing blank pages and error messages?
Why can't I play Local Files?
How can I get an issue fixed?
Local Files
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Spotify Features
Why can't I play Local Files?
How can I recover my lost playlists?
Why can't I find the music I'm looking for?
How do I toggle Shuffle on or off?
Idea Exchange Guidelines: What do I need to know before submitting?
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Other
Why are multiple versions of Spotify running?
How do I stop Spotify from opening automatically on my desktop device?
Why can't I find the music I'm looking for?
How do I find my friends on Spotify?
Local Files
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Community
What's the Spotify Rock Star Program?
Idea Exchange Guidelines: How can I submit an idea? What happens next?
Idea Exchange Guidelines: How does my feedback reach Spotify?
What do the different Ongoing Issue statuses mean?
How can I get an issue fixed?
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