My Spotify account got suspended today for this reason:
'It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms, including possibly engaging in unauthorized content downloads'
I reactivated it in the mean time by talking to an agent and confirming I will not do it again 🙂 The only issue - I've never downloaded anything from Spotify.
I am a developer and I have an app that is using the Spotify API. It's not published anywhere (yet). I am only querying the documented API endpoints. So I have a couple of questions:
To be honest, I just believe it was a mistake in Spotify's systems.
Hello, today i got the same email, same situation... How did you contact the agent to reactivate your account?
After 3 steps you will see a button: I still need help which will put you in contact with a support agent.
I had the same issue after using the API. Would be nice to know if I can continue using it without my account getting suspended.
My account was suspended too, but I have no idea why, they say I breached terms and conditions but can't say exactly what I did. However customer service is not able to help me like they helped you, hope this gets fixed soon.
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