The Spotify for developers platform helps many bring their ideas to life. Whether it's a short term app helping an artist’s release or something more long term - there is always a chance of success. Things start to grow and then you might also need what we call a quota extension.
When you request a quota extension or you're simply waiting for your app to be reviewed, there is a follow up process that sets certain limits with the sole purpose of making things fair, better functioning and with an optimal level of user-experience quality.
During this process a few questions may arise. Such as:
- How long does it take to review my submission?
During peak periods, it may take longer than six weeks.
- Why does it take that long?
The review and extension request process is an iterative process. It is a matter of the developer and the Spotify team finding exactly where things need to be in order for the application to find its audience.
- What can I do as a developer to speed up the process?
Make sure everything in your request is clear and correct, that you’re providing enough and correct information, adhering to Spotify’s developer terms, policies and design guidelines. If your request is rejected and needs to be resubmitted, an SLA of another 6 weeks will be applied after resubmission. Therefore the more attention and efforts you put into submitting a fully correct request from the beginning - the better are the chances that you will not have to resubmit and save precious time.
- An example of adhering to terms and conditions is our updated terms on using Artificial Intelligence and Large Language Models (AI/LLM) when consuming the Spotify API. Since this is a new and emerging field, we felt it was important to update the Terms of Service to clarify that using Spotify data or information to train models is outside the scope of what the platform is built for.
- Does it help for me to reach out to other teams about this issue?
It will not help a developer to try to reach out to other Spotify teams to get their request expedited or a question answered. We are the dedicated point of contact who can approve your request and involving other teams may actually interfere with the process. It's best to follow the instructions outlined above and you will receive an answer as soon as possible.
- What do I do if my submission gets rejected?
Don’t despair just yet. You will receive an email with applied rejection reasons, and further instructions on how (if) to proceed. Please make sure to read the email thoroughly to understand the reasons for rejection, and possible next steps. If a change can be made to be compliant, simply make the change and resubmit your request. As mentioned above - another review timeline of 6 weeks will be applied upon resubmission. You can navigate in the best way using the email and other applicable resources such as the Dev Terms, Dev Policy or Design Guidelines.
Please keep in mind that if you’re waiting for an answer to an email you’ve sent us - our Developer email will not be monitored for an extended period during this summer. But it’s highly probable that your question will be answered by the topics covered above. You can also refer to the Spotify for developers general questions:
- WebAPI Documentation
- App Modes
- Developer Terms
- Developer Policy
- Design Guidelines
- App Reviews Instructions
- Community Forum for specific questions
Thank you for your understanding and patience. Take care!
NikolaModerator
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