Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

This way of getting premium dosn't work

Solved!

This way of getting premium dosn't work

Hello. I earned a 3-month premium code on Microsoft rewards and when I try to redeem it just says "Sorry, you are not eligible for that plan. Here are some other ways to get Premium." Can anyone help me with this?

Reply

Accepted Solutions
Marked as solution

It's at the *bottom of the page: "Only open to users who haven’t tried Spotify Premium before. "

XimzendRising Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

I'm not completely sure about this, but I think that code can only be used for accounts that have not previously had Spotify Premium subscriptions. This should have been written on the page where you purchased this code.

XimzendRising Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

It's at the *bottom of the page: "Only open to users who haven’t tried Spotify Premium before. "

XimzendRising Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts