Help Wizard

Step 1


Échec payement automatique

Échec payement automatique

Le payement échoue tous les mois et je dois le faire manuellement

Utilisation de la même carte a chaque fois avec de l'argent dessus 

Pays Belgique 

1 Reply

Hey there @Nicolas9895,


Thanks for reaching out to us and welcome to the Community! Hope you don't mind us replying in English.


It sounds like your card may not be open for recurring purchases and the system is not able to charge it.


Take a look here to see all the requirements your card needs to fulfil.


Hope this helps!

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