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öğrenci paketim varken bir anda premium paketine geçiş yapılmış

öğrenci paketim varken bir anda premium paketine geçiş yapılmış

öğrencilik hayatım devam ediyor ve öğrenci paketine sahiptim fakat daha demin kartımdan premium paket fiyatında bir para çekilmiş. Bir anda paket değişimi nasıl mümkün olabiliyor? tekrardan öğrenci belgemi yükledim ama bu parayı nasıl geri alabilirim ?
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1 Reply

Hi there,

 

Thanks for reaching out. Whenever your Student Discount is about to expire, notifications are sent via email. Keep an eye out for those to know when you need to reverify. It's also worth writing the expiry date down, so that you always submit the new verification before it expires 😉 The verification always lasts exactly 12 months after you activate it on your account.

 

As for any refund requests, you can refer to our support team and they can assist you further with that.

 

Hope this clears things up.

YordanModerator
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