ОШИБКА ПРИ ОПЛАТЕ PREMIUM

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ОШИБКА ПРИ ОПЛАТЕ PREMIUM

Visitor

При оплате подписки выявляется ошибка, пробовал платить разными картами и создавал новые аккаунты , всё бесполезно 

Sergey_Klekov_0-1595862998811.png

Когда переходишь по ссылке (службы поддержки) там ничего нет , что делать? Как оформить PREMIUM? 

3 Replies
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Re: ОШИБКА ПРИ ОПЛАТЕ PREMIUM

Moderator
Moderator

Hey there @Sergey_Klekov,

Thanks for reaching out and welcome to the Community! We'll gladly help you out.

We hope you don't mind that we're answering in English as this is the official language of the Community.

Have you tried entering your payment method using a private or incognito browser? Sometimes the cache and cookies on your browser can cause such issues and this is a simple way to avoid them.

Also make sure that your payment methods are issued in the same country your account is set to. You can find out more about your country settings here.

 

Hope you find this useful. Let us know how you get on.

Have an awesome day!

PeterModerator
 
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Re: ОШИБКА ПРИ ОПЛАТЕ PREMIUM

Newbie
Аналогичная проблема, разные карты - не проходит и все. В разных браузерах + режим "инкогнито". Напрямую с поддержкой, как я понимаю, тоже не связаться.
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Re: ОШИБКА ПРИ ОПЛАТЕ PREMIUM

Visitor

Hello, I got the same situation. double-checked countries in my profile. Tried to clear cache, different browsers, different banks. still can't get subscription.
Please help.

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