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Рефанд

Рефанд

Здравствуйте, я использовал премиум подписку у вас и забыл отвязать кредитную карту, и у меня автоматический продлилась, я хочу сделать возврат средств подписку уже отменил пишет что я перейду на бесплатную подписку 27 числа этого месяца но уже 28, а деньги так и не возвращаются, не могли бы вы мне помочь 

 

Страна: Литва 


устройства: айфон 11 и компьютер на 11 винде 

 

Hello, I used your premium subscription and forgot to unblock my credit card, and my automatic extended, I want to make a refund subscription has already canceled writes that I will switch to a free subscription on the 27th of this month, but it is 28, and the money is still not returned, can you help me

Country: Lithuania

Device: iPhone 11 and a computer with 11 windows 

Reply
1 Reply

Hey @31acf64jqehzjjzxfqx2 ,

 

Thanks for coming to the Community.

 

I recommend checking out this support article for some info about refunds.

 

If you've already cancelled your subscription, your account will revert back to free once the Premium time you've paid for expires. 🙂

 

Hope this clears things up!

MaximSpotify Star
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