Announcements

Help Wizard

Step 1

NEXT STEP

Удалить информацию о карте

Удалить информацию о карте

Хочу удалить информацию о моей карте. Как мне это сделать?

Reply
5 Replies

Hey @Adrug, thanks for reaching out to the Community!

 

I hope you don’t mind me replying in English.

If you want to delete your payment method on the account but not update it, you would need to cancel your subscription. After you do that, your payment method will automatically be removed from your Spotify account.

 

If you just want to remove your current payment method and update to a new one, just follow these steps to update it.

 

Hope this helps!   

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello, Billy!
I already canceled the current subscription. However if i subscribe again i see information about my card.

Hey @Adrug,

 

Thanks for getting back to me.

The information about the card will be removed from the system once your Premium time runs out and the account reverts on free. Then you’ll be able to remove it.

 

If you want to completely remove all of your personal data from the system you would need to permanently delete your account.

 

Hope that clarifies things!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks Billy. I will wait when my current subscription expires.

Hey @Adrug,

 

You’re welcome! If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts