10.95 fee each month?

[d74binder]

IMy 2 accounts show free subscription but I get charged $10.95 each month? Can someone help me understand and let me know if I can cancel whatever i have? thanks

[MonicaM_Bogota]

Hi, @d74binder!

Welcome to the Spotify Community.

Let's try to figure this out. Can you follow these steps for us?

• Check your subscription page. Your status should be Premium.
• If you're on Premium, try signing out and back into the app.
• If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes.