2 Charges of 1 dollar each

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2 Charges of 1 dollar each

brubrulm
Casual Listener

Hi Spotify,

 

I just would like to know about 2 charges of 1 dollar in my Account. 

What are those for?

 

My email is brubrulm@gmail.com

 

Thanks

Bruna de Lima Martins

5 Replies

Re: 2 Charges of 1 dollar each

brubrulm
Casual Listener

I am trying to swap my Account for Student but my school is not included on the list, so I have requested to include it. 
Today there is another charge of 1 dollar!
I want a refund of these 3 charges. This is an absurd!

Re: 2 Charges of 1 dollar each

brubrulm
Casual Listener

I am still waiting for an answer, Guys!

 

Thanks 

Re: 2 Charges of 1 dollar each

alspi
Newbie

yes this has happened to me as well !! what is going on ? plus i cant find anywhere to contact spotify and im starting to get really annoyed

!!!

Re: 2 Charges of 1 dollar each

M48277
Music Fan
Simply call your credit card company and inform them of the double charge. Not only will they refund your money they will assess Spotify a penatly for not addressing your valid concerns.

Also check your credit card statement or call the card issuer and see if there is a phone number!
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Re: 2 Charges of 1 dollar each

32tj5ve5qyg68i7
Visitor

Same thing happened to me. The main problem that I have with this though is that it is so illegal to charge us without our permission. Very unethical, no matter the dollar amount

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