2 charges that weren't mine, I NEED A REFUND.

[keana456]

I have just found out that Spotify has charged me $59.94 on two separate occasions. 

One on December 12th 2018 and one on June 12th 2019.

I do not pay for Spotify. Payment method GiftCard?? These charges were made in Delaware and I live in California. I am very frustrated that Spotify doesn't have a support number as I need to get to the bottom of this and get refunded. 

This is ridiculous. Thanks.

[snip - Community Moderator edit]

[snip - Community Moderator edit]

[引きこもり]

Hey there. If it's a gift card, that means a code was redeemed on your account and you were not charged.

I think Delaware is referring to the address of Spotify?

You can try contacting Customer Support using this link.

[Petya]

Hey @keana456,

Thanks for posting! 

In addition to @引きこもり, here's some more info on how refunds work.

Hope this helps!