2 charges that weren't mine, I NEED A REFUND.

2 charges that weren't mine, I NEED A REFUND.

keana456

I have just found out that Spotify has charged me $59.94 on two separate occasions. 

 

One on December 12th 2018 and one on June 12th 2019.

 

I do not pay for Spotify. Payment method GiftCard?? These charges were made in Delaware and I live in California. I am very frustrated that Spotify doesn't have a support number as I need to get to the bottom of this and get refunded. 

 

This is ridiculous. Thanks.

 

[snip - Community Moderator edit]

[snip - Community Moderator edit]

Reply
2 Replies

引きこもり

Hey there. If it's a gift card, that means a code was redeemed on your account and you were not charged.

 

I think Delaware is referring to the address of Spotify?

 

You can try contacting Customer Support using this link.

Petya

Hey @keana456,

 

Thanks for posting! 

 

In addition to @引きこもり, here's some more info on how refunds work.

 

Hope this helps!

 

PetyaModerator
 
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