2 month free May 2023 Flash Sale didn't work

Grandma5 · 2023-06-27

Got an email offer for 2 free months of Premium, signed up on May 29 and just got an email that I would be charged on June 29. That is only 1 month. I would like to know why it didn't work or take and how to fix it.

Joan · 2023-06-28

Hi there @Grandma5,

Thanks for reaching out. What's the exact offer you received? Could you send us a screenshot of the exact email so we can take a look?

Thanks in advance.

JoanModerator

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Grandma5 · 2023-06-28

This would be the exact sale and email I did it with.

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