2 payments and it says next month is another payment

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2 payments and it says next month is another payment

Newbie

Hello everyone

 

yesterday i did look at my spotify account and saw that the payment failed for this month so i paid my monthly fee yesterday trough my bank application

but now this morning i found out the did again take off the monthly fee from my bank account

i looked it up and it says that means i dont have to pay next month but it still shows its taking money again at next month paying date

 

anything i can do?

 

Best Regards

 

Daan

1 Reply
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Re: 2 payments and it says next month is another payment

Community Legend

Hey @Neph1908

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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