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3 aylık 0,99 TL'lik teklifi alamıyorum

Solved!

3 aylık 0,99 TL'lik teklifi alamıyorum

3 aylık 0,99 TL'lik teklifi alacaktım kart bilgilerini eksiksiz gitmeme rağmen "Ödemede bir sorun oluştu. Daha sonra tekrar dene veya yardım al" diye bir hata aldım. Yaklaşık 5 kere denedim ama hep aynı hatayı alıyorum. İlk premium alışım ve bu kartı başka bir hesapta kullanmadım.

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Marked as solution

Hey @e9f_zupyb-1pb, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Turkish, you can reach out to us via email.

 

Do you have any trouble signing up using an incognito window? What about from a different device? You can also try using a different payment method to see if it makes a difference.

 

Let us know how it goes.

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3 Replies
Marked as solution

Hey @e9f_zupyb-1pb, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Turkish, you can reach out to us via email.

 

Do you have any trouble signing up using an incognito window? What about from a different device? You can also try using a different payment method to see if it makes a difference.

 

Let us know how it goes.

I also have the same problem. Using incognito window didn't work.

Hey @user-removed!

 

Were you able to test it out with a different payment card? If you don't have one, reach out to your bank to make sure your card meets the requirements listed here.

 

Let me know if that helps.

 

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