3 month trial ended but....

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3 month trial ended but....

melbruary
Newbie

Hi,

I signed up for the 99p for 3 months on the 27th Dec 2018. There appears to be no leeway that the subscription ends at 23:59 on the 27th March 2019 (today). I have now been charged the £9.99, and I am a student so didn't want to go further.

I don't want the student account either.

What can be done please?

 

1 Reply

Re: 3 month trial ended but....

Rock Star 10
Rock Star 10

Hey @melbruary!

 

Thanks for reaching out. I'd recommend checking out this Support article on how to cancel your Premium subscription. On another note, you can also check Spotify's Refund Policy in case you'd like to ask for a refund.

 

Hope this helps clear things up! 

Jose_MRock Star 10
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