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Plan
Free/Premium
Country
Nederland
Device
Laptop
Operating System
Windows 10
My Question or Issue
I have bought 3 months of premium spotify for €0.99, money has been taken form my bank account but the subscription didn't have change.
Hey there @Aresovaty
thanks for reaching out to the community !
Can you please check you subscription status over at Spotify.com and let me know what's presented there ?
Thanks 😃
Still nothing. It's still free subscription
Hey @Aresovaty,
thanks for you patience !
Can you please use this help article to make sure you don't have or logged into a second account ?
Waiting on your update 😃
Nah, it's at this account. In recepits is writen that the money has been taken
Hey @Aresovaty,
thanks for the update!
Please check out this help page on refunds and then contact support through this contact page so they can take a closer look.
Hope this helps 😃
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