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Hello,
I've gotten an e-mail that I could get 3 months of spotify premium for 9.99, which in it's own was a very good deal for me.
Now that I actually gotten the premium by clicking on the link it sais I will be charged next month too. Which wasn't stated in the e-mail.
I was wondering what went wrong here? As for me in the coming months paying €30 for spotify is just too much money..
Anyone has an idea how to resolve this?
Thank you 🙂
Solved! Go to Solution.
You can always check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.
Hey @Nicholas_H,
Thanks for reaching out.
What kind of payment method did you use to claim this offer?
Let me know.
I used Paypal linked to my Mastercard.
However I just noticed that in very small letters it sais "available until 31/12/2018" which I did not notice as I had this e-mail spammed in my mailbox about 10 times in a row.
Is there a way to get a refund? As of now, these prices I cannot afford at all.. the deal would've been interesting as I've been in the hospital for so long. But €30 is just too much...
Thanks in advance and for your quick reply!
You can always check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.
I was able to resolve this with support, thank you for your close follow up, Maxim.
I wish you the best for 2019 🙂
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