3 months of free experience is not available.

Reply

3 months of free experience is not available.

jihye_
Visitor

Plan

Free

Country

Korea

Device

Mac

Operating System

MacOS Big Sur 11.4

 

My Question or Issue

Hello
I signed up for a free three-month experience today.
But when I entered the card information to experience it for free, it said, "I can't do it because I've done it before."
It's my first time using spotify. Why is this message coming up?
**bleep**.

I can't wait to use spotify.
Please solve it as soon as possible... :'(

 

스크린샷 2021-06-05 오후 9.06.16.png

1 Reply

Ivan
Moderator
Moderator

Hey @jihye_

 

Thanks for posting - we’re here to help!        

 

If you get this error message when trying to activate the trial offer we recommend getting in touch with our friends from the customer support team. They'll be able to look into this more closely and assist you further. 

 

Check out this help article on how to contact the support team. 

 

Hope this helps. Let us know if you have any questions.  

IvanModerator
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