3 months premium for free advert

[christian123211]

Plan

Free

Country

Denmark

Device

Samsung Galaxy s7 edge, MSI laptop

My Question or Issue

Hi there. On both my laptop and phone im getting an ad, that says i can get 3 months of spotify for free, when i click on the ad, it sends me straight to a payment site, that says 99,-(danish crowns) for a month, which is the main price for Premium for a month. 

What happend with the 3 free months? I dont think its a very good idea to make a pop-up ad, if what the ad states isnt going to happen. Either fix it, so we get the 3 free months, or stop making fake ads. Its not cool.

- Christian

[OviiiOne]

Hello and welcome to the Spotify Community!

That's weird. Let's see what's happening here.

• Have you had a Premium subscription before?
• Have you enjoyed another offer before?
• Do you see any offer if you go to this page?

[christian123211]

Yep. I have had a premium before, and have enjoyed an offer earlier. BUT it dosnt state anywhere that I couldn't have had premium before, or enjoyed an offer. So we are as far as before. Its fake ads if they pop up on my devices, telling me I can get 3 months for free. If I can't, then those ads shouldn't be on my user.

-Christian 

[OviiiOne]

I'm sorry for the confusion!

But as it's stated on the Terms and Conditions of the offer, "In order to receive this Premium 3 Month Trial Offer, users must satisfy the conditions listed at (A)-(C) below (each an “Eligible User”). You must:

• (A) be new to the Spotify Premium Service. If you have subscribed to either the Spotify Premium Service or Unlimited service or have taken a trial or introductory offer previously, you are ineligible for this offer;
• (B) provide Spotify with a valid and current payment method. Neither prepaid cards nor Spotify gift cards can be used as a valid payment method for this offer; and
• (C) pay for your Spotify Premium Service subscription directly to Spotify and not through a third party (e.g., not through a cable or telecommunications provider)."

[christian123211]

Alright, fair enough. But then, why do I get ads like that, when your system knows I'm not a new user. Its just stupid. You be probably had more users than me asking this I suppose.