3-months subscription for $0.99

[Isabellakukoc]

I payed twice with paypal yesterday... and nothing happened. !!!!

[Robert_W]

Hey @Isabellakukoc,

Welcome to the forums! And sorry to hear that.

When you check you bank statment does it show the charges as pending or dedcuted?

Also please check here and let me know current account status:

 I'm interested to know what it says about your subscription (Free or Premium): https://www.spotify.com/account/subscription/

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

[rlmountney]

I am having the exact same problem with paying via paypal - funds are neither pending or deducted from account

[Laysinhaa]

Já efetuei o pagamento e não mudou o status da assinatura continua como free. Já debitou 3 vezes no meu cartão. Como proceder ?

[Robert_W]

Hey @rlmountney,

Welcome to the forums!

That is odd. Could you try and sign up again on a computer, but before you do clear the cache on the device?

Once that is done let me know if you are able to process the payment 🙂

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

[Robert_W]

Hey @Laysinhaa,

Welcome to the forums!

Can you please log out and back into the account to see if it activates the Premium service.

Also, you can get Portuguese support via email with this contact form or find us on Facebook or Twitter.

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like!