Announcements

3 moths

Reply
Highlighted

3 moths

Casual Listener

Plan

Premium

Country

Portugal

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hello,

I subscribed to the premium plan but did not receive the 3 month offer. How can I receive?

Capturar.PNG
3 Replies
Highlighted

Re: 3 moths

Rock Star 23
Rock Star 23

Hey @joaoneto14, thanks for reaching out to the Community!

I'll be happy to help.

Did you subscribe to Premium in the past, or use your payment method on Spotify services? 

Keep me updated.

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: 3 moths

Casual Listener

It's the first time.

I just activated the trial in 2014 and never subscribed to the premium

Highlighted

Re: 3 moths

Rock Star 23
Rock Star 23

Hey @joaoneto14

 

You mentioned you used a Spotify Premium trial in 2014. If that's the case, then that may be the reason why you're not eligible for the 3-month trial.

 

The trial is only for new subscribers that haven't tried Premium in the past. There is some more info about Trials and offers here.

 

I hope this helps.

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS