30 day free trial, entered my credit card details, nothing in Subscriptions

Reply
Highlighted

30 day free trial, entered my credit card details, nothing in Subscriptions

Newbie

Hi, I got the 30 day free trial and entered my credit card details, I don't wish to keep Premium after the trial ends but when I go into my account Subscriptions nothing is there.

Confused as I definitely entered my credit card details and I have been getting Premium.

Thanks for any advice.

1 Reply
Highlighted

Re: 30 day free trial, entered my credit card details, nothing in Subscriptions

Roadie

Hey @Roo100, welcome to the community!

 

This could be happening if you have multiple Spotify accounts, you might be logging into an account that doesn't have the subscription.

 

I suggest following these steps to check for other accounts and see if you can find the Premium one. You can then cancel the subscription to avoid future payments.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
SUGGESTED POSTS