30 days premium for free reduced to 8 days

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30 days premium for free reduced to 8 days

BjoernW
Newbie

I signed in for premium membership today (Nov 06). As per homepage it is free for 30 days.

After log in to my account a message came up that free premium ends Nov 13.

How can I solve this?

1 Reply

Billy-J
Rock Star 24
Rock Star 24

Hry @BjoernW,

Apologies for the late reply, but maybe I can still help 🙂

Do you remember entering payment details when signing up for this trial? Also, could you send me a screenshot of the offer, and the scheduled subscription end date?

 

Please also make sure that you are logged into the correct, and make sure you get a confirmation of the 30 day trial.

 

Keep me posted 🙂

Billy-JRock Star 24
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