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I paid for the 3 months premium promo for 129 pesos but when i check the spotify receipt it said that i only paid for 1 month. How can i fix this? Thank you.
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1 Reply

Hey @Bibekew,

 

Please reach out to Spotify Support so they can take a closer look at your issue 🙂

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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