7 Day Premium Subscription

[Adamm212]

Plan

Premium

Country

Indonesia

Device

Vivo Y91C

Android Oreo

My Question or Issue

I can't seem to cancel a 7 day subscription(not a trial) will it cancel by itself or should i do something? 

[Emilia_8 · Accepted solution]

Hello @Adamm212, 

Thank you for reaching out here in the Community!

If you just created a new Spotify account, you probably received the 7 day trial. 

If that's the case, you don't have to cancel anything. 

You can find more details here. 

If you want to check your subscription status to make sure you're not subscribe to any available plans, you can do that by following these steps. 

I hope you'll find this helpful! 

[Adamm212]

So i checked and turns out i've subscribed to a 7 day premium. I've made the account for a few months so i don't think it's a trial. Will it cancel itself? 

[Emilia_8 · Accepted solution]

Hi @Adamm212, 

Is it possible to cancel the subscription in the account page?

You can follow this article to check it. 

Let me know how it goes!

[Adamm212]

After i read about it more i think that it will cancel itself when the time's done. Thank you! 

[Emilia_8]

Hello @Adamm212, 

Just to make sure everything is okay, could you post a screenshot of what this subscription looks like in the account page, or what you see when you scroll to Your Plan there, so it can be look into further?

Just make sure no sensitive info is displayed. 

I'll keep an eye out for your reply!

[Adamm212]

Here! Btw if you wanna translate, translate it from Indonesia to Inggris

[Emilia_8]

Hi @Adamm212, 

Thanks for the screenshots! 

If you don't see an option to cancel your subscription anywhere after following this support article or you've already cancelled, it shouldn't renew after the date your subscription ends (20/07/20) after the remaining time. 

Thank you for marking my answer as solution. 

Have a great day!