9,99 € paid although Student Disount activated


9,99 € paid although Student Disount activated



so I did the three-month-Premium-trial for 0,99 € from december to march and kept Premium. Last month I registered for Unidays and the Student Discount. However, although in my account it says I'm using the Student Discount, I still pay 9,99 € instead of 4,99 € monthly. Should I cancel Premium first and reregister directly for the Student Discount?

Thanks in advance for your advice.


1 Reply

Re: 9,99 € paid although Student Disount activated

Rock Star 24
Rock Star 24

Hey @ReyMal


I suggest you contact support so they can help you



If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.


Support usually replies within 24-48 hours.

MattSudaRock Star 24
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