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99c for 3 months

99c for 3 months

Spotify Username

zoe.leiber

Plan

free premium trial 99c for 3months

Country

 Australia 

Device

iphone 8/macbook air2

 

My Question or Issue

 I purchased the trial for 99c about four days ago now and my laptop and phone still haven’t gone through to premium. i have the pay receipts and i’ve logged out and in again but nothing. I just want my premium trial :))

Reply
1 Reply

Hey @kwqc-kmki5_mr,


You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

LK608

LukeSpotify Star
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Note: I'm not a Spotify employee.

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