Announcements

A un intergrante de mi plan familiar le siguen reproduciendo comerciales

A un intergrante de mi plan familiar le siguen reproduciendo comerciales

 

Plan

familiar

Country

mexico

Device

xiaomi 11t

Operating System

Android 

 

 

Reply
1 Reply

Hey @Rijezelo,

Thanks for stopping by the Community. We hope you don't mind us answering in English as this is the official language of the forum.

If your member is getting adverts on their account, that means they're still having the Spotify free experience, which would mean that they are not a part of the Family plan for the moment. You can doublecheck the current members in your plan from your account overview page. If there is a need, you can actually re-invite your member to join the plan once again, just follow the tips given here.

Hope you find this useful. Keep us posted if you have any questions.

Kiril Moderator
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